Need help? Email us at after-sales@carsun.com and we will reply within 24 hours.
Frequently Asked Questions:
Q: How do I activate my 2-year warranty?
A: Go to the "Activate Warranty" page and enter your order number. We will activate it within 24 hours.
Q: Where can I find my order number?
A: Amazon — Your Orders, then the order ID (starts with 113/114/112). Walmart — your order confirmation email.
Q: How long does a refund take?
A: Refunds usually return to your original payment method within 3-5 business days.
Q: How do I contact support?
A: Email after-sales@carsun.com. We reply within 24 hours.